Assistance

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Gasparini's highly qualified Service technicians are ready to reply to requests for assistance. The service is provided: by telephone, through remote connection directly on the line, or by technicians at the customer's site. Thanks to the expertise and experience gained, timely support is provided for the maintenance and repair of the system. All interventions are analyzed and agreed with the customer to offer the best possible solution.

Questioner

Company or contact person information

Connection information for Teamviewer

Machinery and Request

Request details for support or spare parts

We invite you to write a small report/description of the problem or damage encountered, to send a transcription of ERROR/ALARM codes. If possible, to attach a video or images which can show the problem better. If the video or the file have big dimensions you can send them via wetransfer using the e-mail service@gasparini-spa.com

For the lines out of warranty, as follow the teleservice link with conditions and rates of the service that will be provided. Thank you for your trust.